Building Institutional Memory
Heard a member of a non-profit organization describe their content management process as “building institutional memory”. I really liked it… thought of co-opting it; “Build Organizational Memory” as a replacement for Corporate Knowledge Management. Then I realized that seemed very static. Historical. Looking through the rear view mirror. That’s ok, but only part of the story. It’s not dynamic enough for innovation or new knowledge to emerge. Looking at the past and learning from it is good. But if you don’t include ways of creating new knowledge then you are forever stuck repeating the past. In some cases I recommend avoiding looking at the past because it can bias the emergence of a new future.
• “We can’t solve problems by using the same kind of thinking we used when we created them.” Einstein
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