Data, information, knowledge, oh my!

How do you communicate to executive leadership whether data management is under, over or beside knowledge management. I’m hearing alot about information management including both BI and KM… but there’s a sense that it is more about the technology. I would like to step back and say who cares! but, when the question comes up you have to be prepared to answer. I’m going down the path of describing unstructured, explicit information, and implicit and tacit knowledge is where “KM” can help solve problems. Structured, explicit data/information is a whole different kettle of fish that the usual KM solutions don’t address. In the gas midstream industry, geographical information systems that enable the multiple processes that would use it… isn’t necessarily a KM solution, but an IT solution …. at least I’m thinking it is. would love to hear any other insights.

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