Data, information, knowledge, oh my!
How do you communicate to executive leadership whether data management is under, over or beside knowledge management. I’m hearing alot about information management including both BI and KM… but there’s a sense that it is more about the technology. I would like to step back and say who cares! but, when the question comes up [...]
Web 3.0
Interesting article on Web 3.0 from Information management. Web 3.0: Rise of the Intelligent Machine Hasn’t findability always been about context? Or is it just that technology will eventually catch up with humans?
Knowledge Harvesting? Why?
“We always know more than we can say, and we willalways say more than we can write down.” David Snowden
Building Institutional Memory
Heard a member of a non-profit organization describe their content management process as “building institutional memory”. I really liked it… thought of co-opting it; “Build Organizational Memory” as a replacement for Corporate Knowledge Management. Then I realized that seemed very static. Historical. Looking through the rear view mirror. That’s ok, but only part of the [...]
KM professional certifications; What’s the point?
Let me go on record by saying that I absolutely do not believe that anyone interested in working within the knowledge management area should even consider worrying about getting a professional certification. In my opinion, it means nothing. Especially since any of the certifications available today are really not certifications, but training. Now, I am [...]
What do you need to be creative?
Creativity is required in our day-to-day jobs. As a leader, understanding what each employee needs to be their most creative is extremely important. Especially when you are trying to create new products or services through the knowledge of your employees. It is very important to create the “field” within which employees can be their most [...]
What is Knowledge Management?
I recently answered a question on LinkedIn Answers. The question was, “Can someone please provide a definition of “Knowledge Management?” Since I am often faced with blank stares when I use the term Knowledge Management, I thought I would provide my answer…..
That’s a whopper of a question and means many things to many people and [...]
What can we learn about KM from riding a bike?
I was sitting in my office, and my husband popped in and asked “Is it still knowledge after it’s captured?”. My immediate response was, “it depends….what do you mean by captured”? He was reading the KM World Conference brochure. So I said that most likely it means, after it’s codifed or documented in some way, [...]
How do you eliminate Content Hairballs?
Why the hell can’t I find it? Where did I put it? Which one is the most current? When I find it, I’m not sure it’s the right one!
Any of these sound familiar? Content management has become the bane of our business existence. Supposedly we went from the pain of paper, to a paperless wonderland. [...]
Do we really want balance in life?
“Equilibrium is neither the goal nor the fate of living systems, simply because as open systems they are partners with their environment. The study of these systems, begun with Prigogine’s prize-winning work (1980), has shown that open systems have the possibility of continuously importing free energy from the environment and of exporting entropy. They don’t [...]